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[Guest Blog] We will remember! The importance of great customer service

Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman.   Now that we’re in another lockdown, with all the difficulties that entails – staff on furlough or “let go”, orders drying up – customer retention becomes even more important than usual. […]

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[Guest Blog] Which online learning platform?

Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman.  A comparison of three different platforms: Zoom, Google Meet and Google ClassroomIf you need to run webinars or video conference calls for your customers, or make recommendations regarding one for your […]

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[Guest Blog] How does your product really perform?

Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman.   Companies sometimes have reference sites, which can be very useful for other potential customers. Indeed, I always recommend that when a school is shopping around for a particular kind of product […]

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