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Month: November 2020

We will remember! The importance of great customer service

December 6, 2023November 11, 2020 by Terry Freedman, Guest Author, ICT in Education

Someone using their phone. Three icons displayed above the phone, a green smiley face, a yellow neutral face and a red sad face.

In times of crisis it pays to have a customer retention strategy and culture.

Categories Marketing to schools strategies Tags coronavirus, COVID-19, customer experience, customer service, edtech, education, marketing, pandemic, technology 51 Comments

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