[Guest Blog] What should a customer newsletter contain?
Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman. Once a school buys your product or service, a newsletter is a great way of keeping them informed of new developments. In this article, we look at what kind of content […]
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[Guest Blog] Obtaining customer feedback: Why do it, how to do it, and how to use it
Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman. In my experience, it’s quite nerve-racking to seek customer feedback. I mean, what if they say the product sucks, but that they have to use it because there’s not much of […]
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[Guest Blog] How to adapt materials for online learning…
Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman. Lots of companies have resources that schools can download and use. Until recently, it didn’t matter too much if the materials came with very little guidance. Indeed, there’s a fine balance […]
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[Guest Blog] How does your product really perform?
Author: Terry FreedmanTerry freedman is a freelance ed tech writer and consultant. He blogs at ICT & Computing in Education, and tweets as @terryfreedman. Companies sometimes have reference sites, which can be very useful for other potential customers. Indeed, I always recommend that when a school is shopping around for a particular kind of product […]
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