Archive Monthly Archives: June 2021

14 ideas for edtech company incentives

How do you attract new customers, and keep existing ones coming back? One approach is to offer customer incentives. Everyone likes to have an incentive dangled in front of them, but you can’t just use any old “ethical bribe” — it needs to be appropriate. I was once offered discounts on buying a suite of computers […]

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Why you should test your product

Getting your product out to market before the competition does is important, but not at the expense of customer relations and trust, and long-term relationships. While existing customers may cut you some slack, newcomers to a half-baked product are unlikely to be impressed.Why test?The main reasons to test your product, when all said and done, […]

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The art of listening

It seems to me that one of the most important skills a salesperson should possess is to be able to listen. Yet some salespeople and technical support people launch into a script or a flowchart when you call the company, or when you meet them. In that situation, they may be able to sell someone […]

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