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customer experience

14 ideas for edtech company incentives

May 4, 2023June 24, 2021 by Terry Freedman, Guest Author, ICT in Education

A compass in the bottom left corner against a background of Bee Digital Marketing colours. The compass is pointing to a label marked "incentive!"

Need help attracting new customers and keeping existing ones coming back? Check out these 14 incentive ideas for your edtech company…

Categories Marketing to schools strategies Tags bonus, customer experience, customer loyalty, customer retention, customer service, discount, edtech, education, feedback, incentive, learning, loyalty, loyalty programme, marketing, marketing strategy, marketing trends, product, product testing, sales, schools, strategy, subscriptions, survey, technology 29 Comments

We will remember! The importance of great customer service

December 6, 2023November 11, 2020 by Terry Freedman, Guest Author, ICT in Education

Someone using their phone. Three icons displayed above the phone, a green smiley face, a yellow neutral face and a red sad face.

In times of crisis it pays to have a customer retention strategy and culture.

Categories Marketing to schools strategies Tags coronavirus, COVID-19, customer experience, customer service, edtech, education, marketing, pandemic, technology 30 Comments

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